Frequently Asked Questions
Everything you need to know about our premium electronic accessories.
What is the standard shipping timeframe?
We typically process orders within 24 hours. Domestic shipping usually takes 3-5 business days, while international deliveries may take 7-14 business days depending on the location.
Are Vaku Luxos products covered by a warranty?
Yes, all our electronic accessories come with a standard 6-month manufacturer warranty that covers any functional defects or quality issues.
What is your return policy?
We offer a 7-day easy return policy. If you are not satisfied with your purchase, you can initiate a return request through our portal, provided the item is in its original packaging and unused.
Are the charging cables and power banks MFi certified?
Yes, our premium charging solutions are designed to meet high safety standards and include MFi-compatible chips to ensure seamless performance with your devices.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for select pin codes.
How can I track my order?
Once your order is dispatched, you will receive an email and SMS with a tracking link and a unique AWB number to monitor your shipment in real-time.